Knowledge Base

Categories (6)

eLearning

Scroll DOWN beneath the "Categories" to see the list of articles that have not yet been categorized - or articles that fit into more than one category.

These knowledge base articles provide help for faculty and students with eLearning and Blackboard-related issues.

You can use the search bar at the top right to search for articles by keyword, or you can scroll down on this page to find the "Popular Tags" box which will provide a list of tags. There are also various Categories that are useful for finding articles as well.
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Classroom Technology

SMART Boards, Interactive Pen Displays, Projectors, and SMART Carts
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Banner

This Knowledge Base repository contains a list of articles related to the Banner ERP.
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Employee Intranet

A SharePoint application used by employees for communication, collaboration, etc.
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Rowan College South Jersey Merger

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Web Development

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Articles (20)

Pinned Article How to set up your RCSJ Zoom account

Blocked File Types - eLearning/Blackboard

Cumberland Blackboard - Password Reset

How to clear cache in Google Chrome browser

How to clear your cache in Google Chrome

How to set up your RCSJ Zoom account (if you do NOT have a pre-existing Zoom account that uses your RCSJ email address.)

How to set up your RCSJ Zoom account (if you have a pre-existing Zoom account that uses your RCSJ email address.)

Installing the Office 365 Suite through System Center

Issue connecting my RCSJ account to my Mobile device

Log into State of the College Webinar with RCSJ Zoom Account

Office 365 for RCSJ Cumberland Campus

RCSJ Gloucester Campus Email - Adding Your RCSJ Email to Your Mobile Device Using "Advanced" Mail Server Settings

How to add your RCSJ email account to your device using the Mail Server settings.

Reconnecting your RCSJ account to the Apple iOS Mail App

Reconnecting your RCSJ account to the Gmail Android application

Ultra Base Navigation for Instructors (Both Campuses)

An introduction to Ultra Base Navigation and how it will impact instructors at RCSJ.

Zoom - Blank gray boxes (or a blank gray screen) are displaying to my participants in a Zoom Meeting when I screenshare.

Instead of Zoom toolbars and floating menus (like the chat window or the participant list), participants see plain gray boxes the same size, shape, and location as the toolbars and floating menus

Zoom for RCSJ Students

Zoom for RCSJ Students - How do I attend my Live Online class meeting?

Zoom for RCSJ Students - How do I log into my RCSJ Zoom account?

Zoom for RCSJ Students - How do I schedule a meeting?

Zoom Meeting Times Appearing Incorrect