Technical Support

Problems with Office 365, email, Portal and login information.

Articles (19)

Pinned Article RCSJ Password Reset - Forgot my password

Password reset instructions using the Forgot my password link.

Accessing a Shared Mailbox in Microsoft Outlook

Accessing a Shared Mailbox in Microsoft Outlook

Geo-Blocking of RCSJ Services

RCSJ has implemented geo-blocking for services to strengthen our cybersecurity posture. These restrictions generally align with regions identified as higher risk and may affect access both while traveling and from campus networks.

Microsoft Teams - Official Business Platform for RCSJ

Microsoft Teams is RCSJ's new official platform for business operations. Microsoft Teams allows RCSJ personnel to Chat, Call, and meet virtually with other personnel and guest.

Onboarding instructions for CTE Students

This is an article designed to provide step by step instructions on logging into change the initial CTE student password and accessing webmail.

Smart Software and E learning Grade Center Export Conflict

Compatibility issue between Smart's "SMARTINK-Excel-All" plugin and E learning's Grade book exporting.

Generally only effects classroom computers that utilize smart software.